Relation Optimizer ® will help your organisation secure a customer centric approach and build stronger and more valuable relations with your customers based on psychographic segmentation and implementation in your organization and business systems.
The results will be a better experience for the customer and a more engaged users for businesses.
Relation Optimizer ® has the optimum solution for your organization to be customer centric and gain a strengthened position in the market.
Relation Optimizer ® can help your organisation increase the value of the customer experience in all touchpoints — resulting in a better customer journey, and ultimately, increase the value of your business
We will help you:
✓ Understand your existing customers
✓ Decide service levels for each segment – including best offers and recommendations
✓ Tailor messages that resonate with customers
✓ Manage and Maintain the Organisation’s NPS (Net Promoter Score) to ensure customer loyalty and satisfaction
✓ Optimise media mix
✓ Prioritise customer-facing technology spend
BusinessMinds is a leading international management consulting firm that delivers value through our end to end Business Intelligence (BI) and Analytics Services and business partnerships. Our mission is to build your business value by improving business processes through insight. We help you optimise business processes based on detailed insight into your information. We call it fact-based business process optimisation.
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Marketminds is a consultancy firm, advising desicion-makers about product development and marketing, based upon solid analyses and facts about market dynamics, psychological mechanisms, and economics.
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Understanding how your customers make their buying decisions along with their current attitudes toward your company allows you to provide them tailored service and information to make their customer journey easy. Benefit? Happy customers = increased sales, higher customer satisfaction, and higher retention. WIN WIN!
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